Know your customer and counterparty due diligence
Our procedures require each counterparty to be screened before we contract with it. We identify the legal entity, its ownership and control, its beneficial owners and the jurisdictions it operates in, and check that information against independent sources where they are available.
Due diligence is risk-based: higher-risk jurisdictions, structures and trade routes attract deeper checks and senior approval. Records are retained, and counterparties re-screened, in line with our compliance policy.
Sanctions compliance
Montage complies with the sanctions regimes that apply to our business, including those administered by the United Nations, the United States, the European Union and the United Kingdom, alongside applicable United Arab Emirates requirements.
Our procedures require counterparties, banks, vessels, ports and cargo origins to be screened against current sanctions and watch lists before a transaction is confirmed, and vessels to be re-checked before fixture. Where a check raises a question, the transaction stops until it is resolved.
We do not trade product of sanctioned origin in breach of applicable measures, and we do not structure transactions to obscure origin, ownership or destination.
Anti-bribery and corruption
We do not offer, promise, give, request or accept bribes, kickbacks or facilitation payments, whether directly or through a third party, and we do not tolerate them anywhere in our supply chain.
Agents, brokers and intermediaries are subject to due diligence before appointment and are paid on documented terms for services actually performed. Gifts and hospitality must be proportionate, transparent and recorded. Conflicts of interest must be declared.
Anti-money laundering
Commodity trade finance is exposed to money-laundering and trade-based laundering risk, and we treat it accordingly. Payments must follow the contractual flow: we pay and are paid by the contracting counterparty, through banking channels, in the currency and to the account set out in the contract.
We do not accept cash, third-party payments that lack a documented commercial rationale, or instructions to re-route funds. Invoicing must reflect the goods actually shipped, and unusual pricing, duplicated documentation or unexplained changes in payment routing are escalated and, where required, reported.
Responsible sourcing
We expect the counterparties we buy from to meet the same standards we hold ourselves to on legal compliance, labour and human rights, health and safety, and environmental practice. Those expectations are set out in our supplier code.
Where a supplier falls short and is willing to address it, we prefer engagement and a corrective plan to walking away. Where they are not, we end the relationship.
Whistleblowing
Anyone, inside or outside the company, can raise a concern about conduct, compliance or safety. Reports can be sent to [email protected] with the subject line "Speak up", and are reviewed by senior management.
Concerns can be raised confidentially. Montage does not tolerate retaliation against anyone who reports a concern in good faith, whether or not the concern is ultimately substantiated.
Code of conduct
Our code of conduct sets out how the company and everyone acting on its behalf is expected to behave: integrity in business dealings, respect for people, care for health, safety and the environment, and compliance with the law wherever we operate.
The code is supported by our compliance policy, which sets out the procedures behind it, and by the supplier code that we ask our counterparties to meet.